Privacy policy

Last updated: October 18, 2024

We at CAUZAC by Vinizia LTD are responsible for processing personal data as described in this privacy policy. We will process and use your data securely and in accordance with the General Data Protection Regulation (GDPR). If you have any questions about your privacy, you can contact us at support@cauzac.com

Article 1 – Company Identity

CAUZAC by Vinizia LTD is located at:

Address: 14 Salisbury Rd, London E12 6AB, United Kingdom
Email: support@cauzac.com 

Phone: +447366267582

Company Number: 15426387

Customer Service Hours:
Monday to Friday: 8:00 AM to 6:00 PM
Saturday and Sunday: 10:00 AM to 4:00 PM

We will respond to your inquiry within 24 hours.

CAUZAC by Vinizia LTD respects your privacy. Your email address is completely secure. We do not sell or rent your personal data (such as your email address, name, and other information) to third parties without your consent. We collect, store, and use your personal data only to tailor the content, services, and advertising we deliver to your preferences and interests.

Article 2 - Purchasing Goods

Payment:

When you purchase goods from CAUZAC by Vinizia LTD, you need to provide us with information about your credit card or other payment methods. You represent and warrant to CAUZAC by Vinizia LTD that this information is truthful and that you are authorized to use the payment method. You are responsible for all taxes associated with your purchase of goods through the service.

Loss and Cancellation:

The ownership and risk of loss for all goods ordered by you pass to you upon our delivery to the carrier. We reserve the right to cancel orders for any reason.

Article 3 - Protecting Your Data

CAUZAC by Vinizia LTD is committed to protecting your privacy. We do not share our customers' information with third parties. We use the information you provide to respond to your requests, customize future purchases for you, improve our business, and communicate with you. We always strive to personalize and continuously improve your shopping experience with CAUZAC by Vinizia LTD.

Your use of the website is subject to this privacy policy (the "Policy") and the website's Terms of Service ("Terms"). This Policy explains what information we collect on the website, how we use and/or share this information, and how this information is maintained by us. By using this website, you agree to this Policy. If you disagree with the terms of this Policy, in whole or in part, you should not use this website. Please note that this Policy only applies to information collected on the website and not to information collected or received through other means or from other sources.

Our Policy ensures that all information you provide to us remains private and secure. For your peace of mind, below are details on the information you provide and how it is used, and more importantly, not used. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information we hold about you by contacting us (administrative costs may apply). If you find any inaccuracies, we will delete or correct them promptly.

Article 4 - Personally Identifiable Information (PII) - Collection of PII

We collect personally identifiable information ("PII") voluntarily provided by you during registration or in response to specific requests for information, which are explicitly presented to you.

We may also collect your Internet Protocol address ("IP") to diagnose problems with our server and administer this website. An IP address is a number assigned to your computer when you use the Internet. Your IP address is also used to identify you during a particular session and to gather broad demographic information.

During your use of the website, we may ask you for your email address. To purchase vouchers, you may be required to provide some or all of the following personal information: first and last name, postal address, email address, date of birth, phone number, and details of a payment mechanism, such as credit card information.

Article 5 - Use and Disclosure of PII

All personal data is stored in accordance with the Data Protection Act and other applicable data protection laws.

We use personal data to provide you with information about CAUZAC by Vinizia LTD, to deliver the service properly to you, and to market our services to you. It is our policy not to sell or share PII with third-party organizations (outside our corporate group), except where we need to do so to prevent and detect fraud. We will never sell or rent your personal data to third parties for their marketing or other commercial purposes without your prior consent.

However, we may share your personal data with our agents and subcontractors to assist us in using your data as set out in this Policy. For example, we may engage third parties to provide us with marketing or customer service support, or pass your data to a credit card provider to process a payment.

We also reserve the right to disclose PII at any time to:

(a) comply with applicable laws;
(b) respond to governmental requests (or requests from legal, governmental, or semi-governmental or local authorities or internet protection agencies of any kind);
(c) comply with any valid legal process or procedure;
(d) protect our rights or property, this website, and/or other users of this website.

Please note that we may transfer your information internationally as part of the above sharing of PII, including to countries outside the European Economic Area. Some locations outside the EEA may not have adequate data protection laws or provide different levels of protection for personal data, which are not as high as those in Germany. By providing PII to us, you acknowledge that we may use your information as described in this Policy and that we are not responsible for the use of your information by third parties who receive and process your information.

Article 6 - Cookies

We use "cookies," a technology to store data on your computer by utilizing the functionality of your browser. Many websites do this, as cookies allow the website publisher to do useful things such as determine whether the computer (and probably its user) has visited the website before. You can usually modify your browser to prevent the use of cookies - but if you do so, the service (and the website) may not function properly. The information stored in the cookie is used to identify you. This enables us to provide a more efficient service and to track visitor behavior on the website.

Additionally, external advertisers or ad servers may place or recognize a unique cookie in your browser while delivering advertisements on this website (if applicable). The use of cookies by such external advertisers or ad servers is not subject to this Policy but to their respective privacy policies. (Please note that the website's use is not directed to or intended for children under 18 years old).

Article 7 - Emails

We may send you emails for the following purposes:

As part of the service. For example, we (or could) send you emails under the following circumstances:

  • After registration, notifying you of your account details;
  • As a reminder of the services we offer (especially if you have not used them yet or have not used them for a while);
  • To send you information or vouchers you have requested;
  • As newsletters;
  • As promotional emails;
  • To offer you related services from CAUZAC by Vinizia LTD.

Regarding marketing or promotional emails we send, we will always give you the opportunity to opt out (or unsubscribe) in the future.

Article 8 - Security and Storage

The personal data we store is securely stored on our systems in accordance with our internal security policy and the law. We retain data for up to 3 years after your last contact or use by us.

Regarding information transmitted between the website and/or users, we take reasonable precautions to protect this information, but we may not be able to prevent unauthorized access to such information by third parties or accidental disclosure during transmission. Users acknowledge this risk when communicating with the website.

Article 9 - Transfer Under Certain Circumstances

In the event of a sale, merger, consolidation, change of control, transfer of substantial assets, reorganization, or liquidation of CAUZAC by Vinizia LTD, we may, at our discretion, transfer, sell or assign information collected on and through this website (including, but not limited to, PII and other information) to one or more relevant third parties.

Article 10 - Customer Service

If you have any questions or concerns or wish to access your personal information held by CAUZAC by Vinizia LTD, do not hesitate to contact us at support@cauzac.com

Article 11 - Disclaimer

By purchasing products on this website, the customer acknowledges and agrees that payment for the products will be directed to third-party payment systems. The customer's financial base information may be shared with the third-party payment systems and their executing/controlling entities.

All information received by the third-party payment systems and their executing/controlling entities is managed in accordance with their privacy policies and terms and conditions. The customer waives all rights to initiate legal actions against the third-party-operated payment systems and their operating/controlling entity regarding the entity's ability to receive payments for the website's operation in relation to the products provided by the website, resulting from the payment from the website.

Article 12 - Modifications de cette Politique

Veuillez noter que cette Politique fait partie des Conditions Générales d'Utilisation de ce site internet et fait partie de l'accord entre vous et nous. Nous pouvons modifier cette Politique de temps à autre, à notre discrétion, en tout ou en partie. Toute modification de cette Politique prendra effet immédiatement une fois que la Politique révisée sera publiée sur le site internet. Selon la nature de la modification, nous pouvons publier un avis de changement : (a) sur la page d'accueil du site ou (b) par e-mail, si nous avons votre adresse e-mail. Dans tous les cas, vous serez réputé avoir accepté ces modifications par votre utilisation continue du site après la publication des modifications. Si vous n'acceptez pas les termes de cette Politique, telle qu'elle peut être modifiée de temps en temps, en tout ou en partie, vous devez cesser d'utiliser le site.

Article 13 - Ownership Rights of the CAUZAC Service

Service Content, Software, and Trademarks:

You may only use the CAUZAC service to conduct business transactions with CAUZAC by Vinizia LTD. You may not use automated technology to scrape, extract, or otherwise access the pages of the CAUZAC service for unauthorized purposes. If the CAUZAC service prevents you from accessing the service (including by blocking your IP address), you agree not to take any action to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). The technology and software underlying or distributed in connection with the CAUZAC service are the property of CAUZAC, our subsidiaries, and our partners (the "Software"). You agree not to copy, modify, create derivative works, reverse engineer, decompile, or otherwise attempt to discover the source code of the Software, sell, assign, sublicense, or otherwise transfer any rights in the Software.

The CAUZAC service may contain images, graphics, fonts, and other content or features ("Service Content") protected by intellectual property rights and laws. Unless expressly permitted by CAUZAC, you agree not to modify, copy, frame, rent, lease, loan, sell, distribute, or create derivative works based on the CAUZAC service or the Service Content, in whole or in part. Any use of the CAUZAC service or the Service Content not expressly permitted herein is strictly prohibited. All rights not expressly granted herein are reserved by CAUZAC.

The name CAUZAC and logos are trademarks and service marks of CAUZAC by Vinizia LTD (collectively the "CAUZAC Marks"). Other company, product, and service names and logos used and displayed via the CAUZAC service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated or connected with CAUZAC. Nothing in these Terms of Service or the CAUZAC service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the CAUZAC Marks displayed on the CAUZAC service, without our prior written permission in each instance. All goodwill generated from the use of the CAUZAC Marks shall inure exclusively to CAUZAC by Vinizia LTD.

Third-Party Material:

Under no circumstances shall CAUZAC be liable in any way for any content or materials of any third parties (including users), including, but not limited to, any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any content or materials. To the fullest extent permitted by applicable law, the third parties providing such content and materials are express and intended third-party beneficiaries of these Terms of Service regarding their content and materials.

CAUZAC may preserve content and may also disclose content if required to do so by law or if CAUZAC believes in good faith that such preservation or disclosure is reasonably necessary to:
(a) comply with legal processes, applicable laws, or governmental requests;
(b) enforce these Terms of Service;
(c) respond to claims that any content violates the rights of third parties;
(d) protect the rights, property, or personal safety of CAUZAC, its users, or the public.